This position provides customers with fast, friendly, accurate and safe service; greets and engages customers during the checkout process; handles customer funds accurately and appropriately, while promoting new products and explaining additional CTL services; processes checkout and/or return transactions; proactively seek product knowledge to provide customers with information and identify selling opportunities. Follows all policies and procedures to ensure that shrink is minimized. Seeks support from Floor Supervisor/Store Manager to expedite price checks, approve Shrinkage and Point of Sale transactions and markdowns for mainline registers; payments for special services including tool rental.
SCOPE OF RESPONSIBILITY: This position reports to the Store Manager and has no supervisory responsibility.
FUNCTIONAL RESPONSIBILITIES & KEY ACCOUNTABILITIES:
KNOWLEDGE, SKILLS, ABILITIES & KEY COMPETENCIES:
PHYSICAL JOB REQUIREMENTS:
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. You may be required to lift/handle/carry items or equipment of moderate weight (8-50 pounds). You are required the ability to move around the store, assist customers, and maneuver merchandise when necessary.