Curbside Pick-up – Clarence Thomas Home Center

Instructions

STEP 1

LOG IN TO GET STARTED

SIGN UP TO GET STARTED

STEP 2 & 3

Add Items to Cart

Review and Make Changes to Order then Select Check Out to Finalize.

STEP 4 & 5

Select Shipping Details

Select Confirm Order

Please wait for us to give you a call to process payment and schedule pick-up

Frequently Ask Questions

What happens After order is confirmed

We will give you a call to confirm if everything is in stock or issues to clarify then take payment over the phone and schedule pickup!

I dont see a payment option, How do I pay?

Payment is taken over the phone. All Card Accepted with the exception of ATH

Is my Card Details secure?

Card information is not written down, kept or stored. Exactly how it is given, it will be entered to take payment We do not store card details unless requested.

Where is pickup?

Pickup is at CTL Loading Bay As you enter the gate, where pipes are being collected.

Do I have to go into the store?

No. Let us be your personal virtual shopper.

I have a long list and dont really want to look for items?

Send your list to Onlinesales@ctlbvi.com and we will follow up.

I need help!

There is a chat at the bottom of you web browser . Talk to an agent there, We are eager to assist you!!

Do you ship outside of Tortola

We are currently only shipping with in the British Virgin Islands

Do I need Identification

Yes, you’ll need to show ID to pick up the order.

How many days do I have to pick up my order?

If not pick up with in 24hr. of purchase, a storage charge of $5.00 a day will be added